Even if you think you are not in an emergency-prone area, something like a chemical tanker truck overturning can prevent you and your employees from getting to your facility. Even if a flood doesn't put your business under water, customers and supplies may not be able to get to you. Power outages, brown-outs or surges can affect your daily business operations. Many disasters, like earthquakes, landslides and tsunamis, can strike quickly and with little or no warning.

No business should risk operating without a disaster plan. Think about how a disaster could affect your employees, customers and workplace. Think about how you could continue doing business if the area around your facility is closed or streets are impassable. Think about what you would need to serve your customers even if your facility is closed.

Create a workplace emergency plan

Reduce potential damage

Protect your employees, customers and business

Start building your plan now.

Here are some suggestions your may want to consider:

• Keep phone lists of your key employees and customers with you, and provide copies to key staff members.

• If you have a voice mail system at your office, designate one remote number on which you can record messages for employees. Provide the number to all employees.

• Arrange for programmable call forwarding for your main business line(s). Then, if you can't get to the office, you can call in and reprogram the phones to ring elsewhere.

• If you may not be able to get to your office quickly after an emergency, leave keys and alarm code(s) with a trusted employee or friend who is closer.

• Install emergency lights that turn on when the power goes out. They are inexpensive and widely available at building supply retailers.

• Back up computer data frequently throughout the business day. Keep a backup tape off site.

• Use UL-listed surge protectors and battery backup systems. They will add protection for sensitive equipment and help prevent a computer crash if the power goes out.

• Purchase a NOAA Weather Radio with a tone alert feature. Keep it on and when the signal sounds, listen for information about severe weather and protective actions to take.

• Stock a minimum supply of the goods, materials and equipment you would need for business continuity.

• Consult with your insurance agent about precautions to take for disasters that may directly impact your business. Remember, most policies do not cover earthquake and flood damage. Protect valuable property and equipment with special riders. Discuss business continuity insurance with your agent.

• Keep emergency supplies handy, including-

  • Flashlights with extra batteries.

  • First aid kit.

  • Tools.

  • Food and water for employees and customers to use during a period of unexpected confinement at your business, such as if a tanker truck over-turned nearby and authorities told everyone in the area to stay put for an extended period.

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Reduce Potential Damage

Prevent or reduce disaster damage in your facility by taking precautions, such as-

• Bolting tall bookcases or display cases to wall studs.

• Protecting breakable objects by securing them to a stand or shelf using hook-and- loop fasteners.

• Moving to lower shelves large objects that could fall and break or injure someone.

• Installing latches to keep drawers and cabinets from flying open and dumping their contents.

• Using closed screw eyes and wire to securely attach framed pictures and mirrors to walls.

• Using plumber's tape or strap iron to wrap around a hot water heater to secure it to wall studs.

• You should also consider having a professional install-

  • Flexible connectors to appliances and equipment fueled by natural gas.

  • Automatic fire sprinklers.

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Protect Your Employees, Customers and Business

Designate one employee from each work shift to be the safety coordinator. This person will make all decisions relating to employee and customer safety and to the safety of the business itself. Safety coordinators should know how to contact the owner or operator at all times.

Everyone in your facility should know how to prepare for a disaster and what to do if a disaster occurs. Contact your local Red Cross chapter for specific information about how to stay safe in a tornado, earthquake, fire, flood, hurricane or other hazard.

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